Depending on the conditions tied to the fare booked in your reservation‚ you are allowed to make changes to your booking free of charge or upon payment of a service fee. For more information on the fare conditions please click here.
Flexible bookings (the Air Antwerp Flex product) allow you to make unlimited changes to travel dates‚ selected flights and passenger names without any amendment fees. In non-flexible bookings (the Air Antwerp Basic product) you can only amend travel dates‚ selected flights and passenger names in exchange for a fee. Please note that if you select a different flight any discrepancy between the available fare on the newly selected flight and the original flight will be payable by the passenger on top of the amendment fee (if applicable).
In the event that a passenger's name in a Basic booking is misspelled‚ Air Antwerp will allow you to correct the mistake without charging an amendment fee. However‚ if the change made to the passenger's name is substantial‚ the amendment fee will apply.
Important remark: if you would like to cancel (part of) your booking‚ you will not be eligible for a refund as all fare types are non-refundable. Nevertheless‚ you are able to amend the flights and/or passenger details in your booking at any time (amendment fees may apply).
You can process the majority of changes to any Flex-booking on the Air Antwerp website by accessing your reservation using your booking reference and last name. If you require any further assistance or if you require changes to your Basic-booking‚ please do not hesitate to contact us.